Technical Training


Dealer Technician Training:

If you're interested in providing the very best service for your customers, we invite you to attend a technical training course for our state-of-the-art dental imaging systems.

As a technical professional, you are continuously challenged to provide your customers with quality service that is efficient and cost effective. With the increasing demands of today's regulatory environment, you are required to maintain up-to-date training on the equipment you service. Attending one of our technical training courses can help you meet this requirement.

We conduct several technical training classes throughout the year for authorized dealer service technicians. Class size is limited to 12 students. Training takes the student from theory to calibration to troubleshooting. Graduation requires the student to repair multiple bugged machines.

2011 CLASS SCHEDULE:

  • March 9-11 - OP/OC200 D
  • March 30 - April 1 (OP300) (class full)
  • April 13-15 - OP30 (Novus/OP30) (class full)
  • May 4-6 - OP30 (Novus/OP30) (class full)
  • June 15-17 - OP300 (class full)
  • September 14-16 - OP30 (Novus/OP30)
  • September 28-30 - OP300
  • October 5-7 - OP30 (Novus/OP30)
  • October 19-21 - OP300
  • November 2-4 - OP30 (Novus/OP30)

Registration:

A registration form must be filled out and faxed back to Instrumentarium Dental to reserve a class seat.  To download a form, click here >> 2011 registration form.

To obtain a form via fax or email, or for any questions, please contact your local Instrumentarium Dental Sales Representative (see Contacts page), or contact:

Jim Liebenstein, Sales and Service Trainer

Tel: +1 (414) 747-1030 ext. 6353 (8:00a-5:00p, CT, M-F)
E-mail: jim.liebenstein@palodexgroup.com
Fax: +1 (414) 481-8665

COURSE SYLLABUS:

  • X-ray principles, basic tube design
  • Installation and upgrades
  • Radiation safety
  • Panoramic imaging and movement principles - basic tomography scanography
  • Unit functions
  • Machine operation
  • Patient positioning
  • Functional description - component location
  • Adjustments - checks and calibration
  • Error code interpretation
  • Software programs - user (Pr)
  • Software programs - service (Sr)
  • Hands-on troubleshooting - machine
  • Maintenance procedures
  • Image interpretation

Orthopantomograph® Users:

Orthopantomograph® user operations are documented on video tape, CD and DVD.